Tips To Help You Choose A Reputable Online Conveyancing Service

Posted on 09/06/2023

A question we’re often asked is whether online conveyancing is safe. Whilst using a service like The Property Portal for your onlinve conveyancing is perfectly safe, when using any online service there are a number of things you can do to safeguard yourself and ensure you’re dealing with a reputatble company.

These tips stand regardless of what company you’re thinking of using, so read on to find out more.

Online conveyancing tips

Do your research

Start the process by researching different online conveyancing service providers. You’ll want to look for established companies with a strong online presence so it you might want to be wary of online ads for such services.

Whilst many reputable companies will use online advertising, to ensure you’re dealing with a legitimate business you can trust, be aware that it’s easy for anyone with a website to run online adverts. If you see a service advertised, then make sure that the company has an established presence online. You should be able to find other websites talking about them and linking to them, active social media channels and mentions in places like Google My Business.

Look for accreditation

Ensure that the online conveyancing service provider is licensed and regulated by the appropriate authorities. Look for accreditations from professional bodies such as the Law Society or the Council for Licensed Conveyancers. This ensures that the provider adheres to industry standards and operates legally.

Experience and expertise

Consider the experience and expertise of the conveyancers working for the online service. Look for professionals with a track record of successfully handling similar transactions. Experienced conveyancers are more likely to navigate potential challenges effectively and provide a higher level of service.

Transparent pricing

Complicated fee structures could be a red flag, so instead ensure your online conveyancer is clear and upfront about costs. They should make it as simple as possible get a quote for online conveyancing services and ideally, look for fixed-fee services.

Independent customer reviews

Read reviews and testimonials from previous clients to gauge the satisfaction levels of customers. Look for independent review platforms or testimonials on the provider’s website. This will give you insights into the quality of their service, communication, and overall customer experience.


How will you be kept updated about your case? Who will be your point of contact should you have a question? It’s absolutely fine to ask questions like this, or take a look at the companies FAQs page to see if questions like this are answered.

Consider giving the company a call, pop them over an email or request an online quote to get an idea of how quickly they respond.

Go with your gut

Ultimately, trust your instincts when choosing an online conveyancing service. If something feels off or if you have any doubts about a provider, it’s best to explore other options. Working with a trustworthy and reputable service will give you peace of mind during your property transaction.

Remember to thoroughly review the terms and conditions, cancellation policies, and any guarantees provided by the online conveyancing service before making a final decision.